Updates and hot topics (Please read before submitting request)
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I am stuck on a level, How can I beat it?
Some levels are really hard to beat, but keep in mind that none are impossible! Don't give up, and be careful when formulating your strategy...
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When will new updates and content arrive?
Our development team works really hard to deploy new updates and content to our users at certain time. Meanwhile you can play our Events or ...
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What happens when I finish all the levels?
When you complete all the levels in Tuscany Villa, the Chest Time Event will prompt, where you can continue playing a set of 50 levels with ...
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I think there’s a bug in a level..
If you think that there is something not working properly in the game, follow these steps:1. Restart your device and re-enter the game.2. Ma...
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How do I personalize an area in the hotel or change an item
You can change the way most of the objects look in the hotel anytime after you have completed the task.Tap and hold an object in the hotel (...
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Every day i get a message that i received a letter in the hotel, but i can't find it
Every day you're notified that the daily reward is available. It shows up as a letter because the daily reward is carried by a messenger on ...
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How do I update the game?
Be sure to save your progress through Facebook before updating your app.For Android devices:1. Open the Play Store app on your device.2. Tap...
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